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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Keep your pet's water fountain inviting and hygienic with a comprehensive cleaning kit from AIMAOGOU. The set bundles 2 green cloth brushes, 2 scouring pad brushes, 4 different cleaning brushes, 1 compressed cleaning sponge, and a storage box, so you can tackle every nook and crevice. Designed to work with most pet fountains, including Petlibro models, it helps you maintain a steady flow of clean drinking water for dogs and cats.
What makes this kit practical is how the components work together. Start by brushing away dust, hair, and food residue from the water pump, outlet, and tank edges. Then switch to the green cloth brushes to rinse away loosened debris under a gentle water stream. The compressed sponge expands with water, delivering a soft but effective surface cleaning that reaches tight spots and curved surfaces.
Each piece is tailored to reach places that are hard to reach by hand. The brushes are sized and shaped to clean tight crevices and spouts, helping you maintain a hygienic drinking environment for your companion. The cat-paw shaped compressed sponge is easy to identify and doubles as a quick, playful cue that cleaning can be a breeze.
Organization helps you save time. The kit comes with a storage box so every tool has its place, minimizing clutter and making routine cleaning predictable. And if you ever have an issue, reliable customer service is ready to help you get back on track.
Whether you’re tidying up after a pet’s snack or doing routine weekly care, this kit makes it straightforward to keep fountain components clean and ready for use. The paw-shaped sponge and clearly labeled tools help you identify each piece quickly, while the sturdy storage box keeps everything in its place. For any quality concerns, our customer service team is ready to assist, ensuring a smooth cleaning experience.
Q: Is this kit compatible with all pet fountains?
A: Yes—it's designed for universal compatibility with most fountains, including Petlibro models.
Q: What’s included in the kit and how should I use it?
A: It includes 2 green cloth brushes, 2 scouring pads, 4 cleaning brushes, 1 compressed sponge, and a storage box. Use brushes first, sponge last, then store.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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