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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Discover the BALANCE 19-inch cat bed cave, a thoughtfully designed 2-in-1 retreat built for kittens and small dogs. The outer cave creates a private hideaway, while the inner cushion can be used separately for flexible lounging. A playful hanging toy ball at the entrance invites gentle interaction, making nap time feel like a tiny adventure.
With a tasteful jacquard pattern and a calming blue hue, this bed adds subtle charm to any room. The plush, non-shedding fabric helps keep the living space tidy during cuddle sessions, while delivering warmth and softness that many pets crave at nap time. The combination of style and comfort makes it a natural addition to everyday life for busy households.
The BALANCE cat bed is designed to be easy to care for and durable enough for everyday use. It’s shaped to offer a roomy sleeping space without feeling oversized, so it can be a snug retreat in smaller spaces. While it invites longer naps and peaceful downtime, the language of this bed stays realistic: it’s a comforting option that may help your pet feel secure in a busy home—no guarantees, just potential, based on everyday use and affection.
Q: What are the key features of the BALANCE Cat Bed 19-Inch?
A: A 2-in-1 design with a tent cave, inner cushion, and anti-slip bottom for stability and cozy warmth.
Q: How should I care for BALANCE Cat Bed?
A: Machine-wash the inner mat; hand-wash the outer cave; allow 48 hours to regain shape after unpacking.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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