Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
BENCMATE’s Inflatable Dog Cone Collar is a soft, donut-shaped e-collar designed to protect delicate areas while keeping everyday pet life intact. In a bold Shark color and sized XL, this collar fits larger breeds and even some cats, enabling your pet to eat, drink, sleep, and play with minimal disruption during recovery.
The collar combines a cushioned inflatable chamber with a soft, washable outer layer. It contours gently to the neck without blocking vision, so your pet can remain aware of their surroundings. A durable exterior resists scratches and bites, helping the product hold up to daily wear. For stability, inner ring loops let you thread a regular collar through for extra security if needed, keeping the donut collar in place during active moments.
Start by measuring your pet’s neck circumference to choose the right size. If the collar feels loose, loop your daily collar through the inner rings for added security. When not in use, the collar deflates flat for compact storage.
Designed to balance protection with everyday life, BENCMATE’s inflatable cone offers a flexible option for pets recovering from surgery or managing minor injuries. While results can vary by individual pet, many owners appreciate the combination of comfort, visibility, and ease of use.
Q: What size is this BENCMATE inflatable cone collar?
A: This listing is X-Large (XL) in Shark color. Measure your pet's neck and compare to the size guide for the best fit.
Q: How do I clean and store the collar?
A: Deflate the collar, wipe the exterior, and wash as needed. Use the zipper opening to remove outer fabric and air-dry.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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