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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Bio-Groom Silk Creme Rinse delivers a residue-free conditioning experience designed for dogs and puppies. The formula helps rehydrate the skin, strengthen the coat, and condition the skin without leaving heavy buildup. It’s gentle enough for young pets and is marketed as safe for puppies and kittens, aligning with Bio-Groom’s long-standing focus on pet-friendly grooming.
Users often notice a quick rinse that leaves fur feeling silky and soft, without stripping the skin’s natural oils. The result is a coat that’s easier to brush and manage, even for dogs that are active or sensitive during bath time. The product emphasizes a smooth finish that helps reduce frizz and tangles, which can be a real timesaver during daily grooming sessions.
Ethics and transparency matter to many pet owners. This conditioner is described as cruelty-free and derived from sustainable ingredients, and it is formulated without parabens, silicones, or common allergens. The brand highlights a commitment to earth-conscious practices and clear labeling, resonating with families who value responsible care for their pets and the planet.
In everyday use, pair this rinse with regular brushing to maintain coat health and comfort. While individual experiences vary, many pet owners report a refreshed feel and smoother fur after baths, contributing to a calmer grooming routine over time.
Q: What is Bio-Groom Silk Creme Rinse best for?
A: A gentle, residue-free conditioner that detangles and smooths coats while preserving natural oils.
Q: Is Bio-Groom Silk Creme Rinse safe for puppies?
A: Yes. It is described as safe for puppies and kittens and free from parabens and silicones.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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