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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Biokleen Bac-Out Pet Urine Odor Eliminator blends enzyme-powered cleaning with plant-based science to tackle everyday pet messes around the home. This 2-pack includes two 32 oz trigger sprays and a washable microfiber towel for convenient cleanup after accidents or routine spills.
Unlike conventional cleaners, Bac-Out takes a bio-enzymatic approach that targets stains and odors at their source. The formula works on liquids and soils left behind by drool, vomit, blood, urine, feces, and other organic residues, helping carpets, couches, and fabrics regain their look and feel without harsh chemical aftertastes.
Designed for high-traffic rooms and pet-centric spaces, Bac-Out cleans across multiple fabrics and surfaces, leaving a light, natural scent that is generally pet-friendly.
The formula relies on live enzyme cultures to break down organic material and absorb odors. As soils lift, the plant-based solution avoids artificial fragrances or dyes while delivering a fresh, natural aroma.
Safety and sustainability: This plant-based cleaner avoids harsh additives and is free from artificial fragrances or dyes, offering a gentler option for homes with pets and kids. Always test fabrics first and follow label directions for best results.
Bundle details and usage tips: The pack includes two 32-ounce trigger sprays and a washable microfiber towel, making spot cleaning and larger jobs more efficient. For best results, spray on the soiled area, blot with the towel, and allow to air-dry. Repeat as needed and store away from direct heat.
Q: What surfaces is Bac-Out Pet Urine Odor Eliminator suitable for?
A: Suitable for carpets, couches, kennels, pillows, bedding, and mattresses; a versatile enzymatic cleaner for home use.
Q: Is Bac-Out safe for households with pets and children?
A: Biokleen uses a plant-based enzyme formula with no artificial fragrances or dyes; test fabrics first and follow the directions.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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