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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Bissap Pop Up Cat Cube combines play and rest in one compact, easy-to-assemble space. Crafted from durable polyester cloth, it’s non-toxic, odor-free, and finished with an eco-friendly mindset. A flexible steel wire frame keeps the cube sturdy while protective end caps add a gentle safeguard for curious paws and noses. This design is meant to be a reliable little hideaway that pets can use for lounging, napping, or stealthy hide-and-seek sessions.
Three 8.2-inch peepholes invite your pet to peek, wiggle in, or simply observe the world from a cozy vantage point. The openings encourage gentle exploration and provide multiple angles for your pet to enjoy, whether they’re lounging, watching activity, or playing with a nearby toy.
The cube folds flat in seconds, making it ideal for travel, trips to the park, or storage when not in use. Its lightweight construction supports quick setup and easy transport, so you can create a familiar space for your pet wherever you go.
While the cube offers a welcoming, flexible space for play and downtime, individual experiences may vary. This product is designed to provide enrichment and a dedicated retreat, without promising guaranteed outcomes.
Q: What pets is the Bissap Pop Up Cat Cube suitable for?
A: It's suitable for cats, kittens, puppies, and small mammals like rabbits, providing a soft, safe hideaway that can enrich play and rest.
Q: How do I clean and care for the cube?
A: Washable fabric; hair-friendly; hose off outdoors for quick cleanup after playtime.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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