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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Discover a cat-friendly bath time with Burt's Bees for Pets Tearless Kitten Shampoo, crafted to cleanse and nourish without harsh detergents. Built on naturally derived ingredients, this formula uses buttermilk for gentle cleansing and honey to condition the coat, helping to support a soft, healthy-looking shine. With 99.3% natural-origin ingredients and a focus on pet wellness, the shampoo is designed to feel reassuring to both you and your cat. The product is free from sulfates, phthalates, parabens, and colorants, and it is cruelty-free and manufactured in the USA. The packaging uses 80% post-consumer recycled bottles, reflecting a commitment to responsible sourcing and reduced plastic waste.
In real-life scenarios, many pet parents notice a calmer bath routine, a coat that feels softer to the touch, and a subtle, natural scent from the ingredients rather than strong fragrances. While individual results vary, the tearless design and easy rinse can make regular grooming feel manageable for kittens and light-coated breeds alike.
Beyond cleansing, this formula aims to support a balanced finish—promoting a natural shine and a comfortable feel without the use of harsh chemicals. It’s crafted to be gentle on delicate eye areas, making bath time less stressful for you and your pet. The product’s packaging emphasizes sustainability, aligning with broader efforts to reduce environmental impact while still delivering performance that pet parents can trust.
This shampoo is designed to fit into regular grooming sessions, whether you’re refreshing a kitten’s coat after a day outdoors or maintaining a soft, clean look in between baths. The combination of gentle cleansing and conditioning, plus a low-lather experience, supports efficient rinsing and a quick towel dry, helping you complete bath-time without a heavy rinse or extra effort.
Q: Is Burt's Bees for Pets Tearless Kitten Shampoo safe for kittens?
A: Yes—it's designed to be gentle and tearless, with 99.3% natural-origin ingredients and no harsh detergents.
Q: How should I apply this kitten shampoo?
A: Shake well, wet the coat, lather from the back of ears to tail, avoid eyes, rinse thoroughly, and towel dry.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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