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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
BV Puppy Pads XL are designed to support a clean, worry-free home for dogs and puppies. This extra-large pad measures 28 by 34 inches and arrives in a 20-count pack, making it a practical choice for big dogs, busy households, or multi-pet spaces. The pad’s construction emphasizes performance and reliability, so you can set up a dedicated indoor potty area without constant changes.
Inside, a 6-layer design with a robust leak-proof bottom liner helps keep urine contained and floors protected. A moisture-locking core turns liquid into a gel-like mass and helps the surface stay drier for longer. Add in a Rapid-Dry sheet surface and you’ll notice how moisture wicks away from the top layer, reducing dampness and improving comfort for both pets and home environments.
BV stands behind its products with customer-focused support, including a limited one-year warranty on every item. This reflects our commitment to helping you maintain a clean, comfortable living space for you and your pets. Use as directed and consider pairing with a routine training plan for best results, while enjoying the potential benefits of a dependable, easy-to-clean solution.
Q: What size are BV Puppy Pads XL?
A: Each pad measures 28 by 34 inches, ideal for larger dogs or multiple pets.
Q: Do BV Puppy Pads include an attractant and odor control?
A: Yes—each pad has a built-in attractant and moisture-locking design to help maintain a fresh home.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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