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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Cat Mate 4-Way-Locking Large Cat Flap, a robust pet door designed for households with bigger cats and small dogs. The unit blends practical design with quiet operation, letting you customize how your pet moves in and out while keeping your home comfortable.
With a shoulder height capacity up to 360 mm (14.17 inches), this flap accommodates many breeds, from active felines to compact canine friends. The four-way locking system gives you flexible access controls, so you can choose in only, out only, both directions, or fully locked.
The flap uses a fully brush-sealed unit and a magnetic closure, helping block wind and rain from sneaking indoors. The seal provides a snug fit that reduces energy loss and drafts while keeping noise to a minimum during pet passage.
Install this door in UPVC and metal doors, walls, or wooden doors. The unit self-lining up to 50 mm (2 inches) thick, making it suitable for a range of door materials and thicknesses.
Overall size: 235 mm wide x 252 mm high; Cut-out: 204 mm wide x 221 mm high; Flap opening: 180 mm x 180 mm. The installation guide is available as a printable resource for step-by-step setup.
A detailed installation manual with a printable guide is accessible on this listing. Scroll to Safety Documents for the step-by-step instructions, making setup straightforward even for first-time installers.
Q: Is this cat flap suitable for large cats and small dogs?
A: Yes. It accommodates pets up to 14.17 inches shoulder height, including larger cats and smaller dogs.
Q: What surfaces can I install it on and is installation easy?
A: It fits UPVC, metal doors, walls, or wood doors, with a detailed printable installation guide for steps.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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