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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Catit PIXI Cat Drinking Fountain in pink delivers a steady source of fresh, purified water your cat can trust. Designed to entice even selective drinkers, PIXI offers three drinking options: a calm flow for relaxed sipping, a direct stream with a spout, and a bubbling top that adds a playful touch to hydration.
In addition to the varied flow, PIXI includes a drip collection zone that guides stray drops back into the reservoir, helping keep surfaces tidy and water consistent for your cat to sip again and again.
The fountain nose is a backlit water level window that flashes red when the reservoir runs low, and a whiskers mark shows the maximum capacity. When water gets low, a sensor shuts the pump off to prevent running dry, and in normal use the pump sits suspended in the water to reduce vibration and noise. Thanks to the front bowl, your cat can drink even when the fountain is off, making access easy during busy moments or nap times.
For cats who prefer variety, PIXI’s multiple options can encourage steady hydration by making drinking feel natural and engaging. The front-facing bowl remains accessible even when the fountain is off, so water is always available for quick sips between activities.
To set up, fill the reservoir until the water level reaches the top of the whiskers, which marks the maximum capacity. The pink finish adds a playful touch to kitchens or pet corners while blending with contemporary decor. These design choices aim to offer a dependable, pleasant hydration experience for cats and their people—without making guarantees about results.
Q: What filtration does the Catit PIXI fountain use?
A: Three-stage filtration with cotton mesh, activated carbon, and ion-exchange resin cleans and softens water.
Q: Is the fountain quiet during use?
A: The pump is suspended in water for reduced vibration, with a durable ceramic bearing for smooth operation.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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