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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The CHEERPALS Cat Window Perch turns an ordinary window into a snug lookout where your indoor cat can nap, stretch, and observe the outdoors from a safe, comfortable spot. Thoughtfully designed for everyday use, this window bed blends plush comfort with practical features that many pet parents appreciate.
Raised bed sides act like soft pillows, giving gentle support to your cat’s neck and head as they curl up to watch the world beyond the glass. It’s a cozy, secure place to lounge after playtime.
Designed to hold up to 40 lbs, this perch remains steady even when your curious feline jumps or pounces. It’s suitable for cats of various breeds and sizes.
When it’s time to clean, remove the cushion and machine‑wash both pieces. To keep the plush surface soft, air dry and avoid high heat, which can make fabric feel stiff.
With a 90° fold, the perch tucks neatly away when not in use. It stays unobtrusive behind curtains and won’t protrude when you want a tidy window area.
Important note for cold weather: In low temperatures, suction cups may harden and lose some grip. Soaking them in warm water (about 140°F) for around 10 minutes before use helps restore flexibility, followed by thorough drying of both cups and the window surface.
Many cat parents enjoy watching their pets settle into a secure window nook that combines warmth, a gentle elevation, and a view of the outdoors. The CHEERPALS perch can become a favorite corner for cats who like to observe birds, weather, or activity outside.
Q: Will this cat window perch support large cats?
A: Yes. It is rated to 40 lbs and designed for cats of all breeds and sizes.
Q: How should I prepare the suction cups for cold weather?
A: Soak the suction cups in warm water (about 140°F) for 10 minutes, then dry both cups and the window.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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