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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Introduce safer, softer identification for your newborn litter with the Chenkaiyang 12-Pack Puppy Collars. Designed for puppies from birth to about 10 weeks, these collars blend gentle materials with practical details. They’re lightweight enough for daily wear, yet sturdy enough to stand up to playtime. The assorted colors help you quickly tell one pup from another, while the slim width keeps necks comfortable as little ones grow and explore their surroundings.
Each collar emphasizes ease of care and safe use. The soft PVC and PP construction minimizes irritation and makes surface cleaning simple, so you can maintain a clean look with minimal effort. The set’s generous quantity means you can rotate looks or assign a color to each puppy for quick identification during busy nursing hours or family visits.
The collars are crafted from PVC and PP and are easy to wipe clean after outdoor adventures or meals. Their non-toxic composition aims to be gentle on delicate necks, and the soft surface minimizes chafing during long wear. A quick rinse with mild soap is typically enough to restore their appearance.
This 12-pack delivers reliable color-coded options and practical sizing in a single purchase, helping you manage a busy litter or multi-pet household with ease. The combination of safety-focused materials, adjustable sizing, and a lightweight profile supports daily wear and routine care without strict commitments or guarantees. Use cases and outcomes may vary by pet and environment.
Q: Are these collars safe for newborn puppies?
A: Yes. They’re made from non-toxic PVC and PP with a soft finish for gentle wear and easy cleaning.
Q: What sizes are available and can they fit other small pets?
A: Two adjustable sizes (S and M) with 6.7–10.2 in and 7.5–12.5 in ranges; suitable for newborn puppies and some small animals.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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