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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The CHICAUP 2 Pcs Self-Warming Cat Bed & Pet Mat set brings a warm, inviting resting place to your home. Each mat measures 24 by 16 inches, providing a soft surface that invites pets to settle in after play or during quiet moments. With a plush, brushed flannel feel, this pair supports calm, comfortable naps whether your pet is curled up in a crate or resting on the floor.
Designed to absorb and reflect your pet's own body heat, these mats offer natural warmth without electricity. The self-warming effect is subtle and gentle, promoting a secure, cozy vibe as your companion settles in for a nap. The result is a comforting surface that feels like a familiar, soothing retreat on chilly days.
Because there are no cords or plugs involved, the mats are suitable for a wide range of spaces and routines, from crate stations to living room corners—wherever a pet seeks a peaceful moment.
These mats flex to fit different resting spots, so your pet can enjoy a familiar, calming surface whether indoors or outdoors. They stay fluffy after multiple washes and maintain warmth across repeated use, making them a practical addition to a pet’s everyday life.
Each mat in the 2-pack measures 24×16 inches, a size that suits small and medium cats and dogs. The entire bed is machine washable, remaining fluffy after many washes. For best results, wash cold and air dry or tumble dry on low to preserve softness and shape.
Two mats are included in the package, enabling you to create a consistent resting spot in crates and another cozy location in the home. This setup supports flexible routines and helps keep your pet’s favorite nap sites close at hand.
Soft flannel, durable stitching, and a simple, low-maintenance design are central to this CHICAUP offering. Built for regular use in crates, on floors, or outdoors, the mats aim to be a dependable, calming companion for pets during nap time and relaxation throughout the day.
Q: How does the CHICAUP 2 Pcs Self-Warming Cat Bed work?
A: It absorbs and reflects the pet's body heat to provide natural warmth without electricity.
Q: Where can I use these pet mats?
A: They’re lightweight and versatile for crates, floors, patios, couches, indoors or outdoors.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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