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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Keep outdoor companions warm and sheltered with the Cinnvoice 2-Set Outdoor Cat Shelter. This practical kit bundles two weatherproof winter shelters, two self-heating pads, and six ground spikes, offering a flexible solution for stray cats or small dogs. Each shelter presents a compact 15.8 by 13.78-inch footprint, while the warming pads are designed to generate a cozy resting surface using your pet’s body heat without electricity.
Constructed from PVC-coated waterproof Oxford cloth with a soft sponge lining, these shelters balance rugged durability with comfort. The exterior repels rain while the interior remains dry and inviting. Ground spikes anchor each unit, helping it stay put in gusts and breezes, so pets have a consistent retreat even on windy nights.
The self-heating pads feature a soft Arctic fleece surface, a four-layer core, an aluminum foil reflective layer, and a wear-resistant bottom. They reflect and retain the pet’s own heat, creating a warm surface without the need for plugs or batteries. The fluffy top offers inviting comfort for resting and curling up on chilly evenings.
The cat house is designed for practical use indoors or outdoors, with a 15.8-by-13.78-inch footprint. The self-warming pad measures roughly 13.4 by 4.2 inches. A top zipper design keeps everything compact when stored, and the set includes ground spikes to secure the shelters on soft ground or turf.
These shelters aren’t limited to cats. The enclosed design can function as an outdoor dog house, a wild cat shelter, a rabbit bed, or a small coop space. Its windproof and rain-ready profile makes it a flexible option for porches, balconies, gardens, or backyards seeking a simple shelter solution.
After harsh weather, dry and inspect the fabric, wipe clean, and store the components compactly for easy seasonal use. The set emphasizes warmth, protection, and portability to suit caretakers who value flexible, no-fuss sheltering for outdoor animals.
Q: What is included in the Cinnvoice 2-Set Outdoor Cat Shelter package?
A: Two weatherproof shelters, two self-heating pads, and six ground spikes.
Q: Can these shelters be used for animals other than cats?
A: Yes, the enclosed design works for small dogs, rabbits, and other outdoor companions.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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