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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Give your furry friend a naturally warm resting spot without electricity. The Clysee 4-pack includes four 16 x 20 inch mats in a snowy Snowflake pattern, designed to fit crates, sofas, floors, or any favorite lounging corner. These pads are versatile for indoor and outdoor use, offering extra warmth where your pet spends most of its time.
The secret rests in a lightweight aluminum insulating film that reflects and retains your pet’s own body heat, creating a comforting surface on contact. Because there are no cords or heating elements, you gain a simple, low-risk warmth that supports a calm, relaxed posture without loud or unfamiliar sensations.
The surface next to your pet is soft and inviting, built to entice a gentle nest-like cuddle. The material stays quiet—no crinkle sounds—while the cotton filling adds loft and warmth. A non-slip bottom helps keep the mat in place on any floor, crate, or bed, so your pet can settle in without shifting.
Four 16 x 20 inch mats arrive in a cheerful Snowflake design, making them suitable for cats, kittens, puppies, and dogs of various sizes. They’re also a thoughtful option for newborns, pregnant pets, aging or recovering animals, and even small critters like guinea pigs or rabbits that appreciate a cozy patch of warmth.
In addition to pets, the pads are easy to deploy around the home for extra comfort in living rooms, crates, kennels, or sheltered outdoor spaces. Lightweight and foldable, they travel well for trips to the park, shelter, or a vehicle ride where a warm resting spot helps ease motion or stress.
Maintenance is straightforward: unzip and remove the cover, machine wash, and reshape after drying. Note: wash the cover only to preserve the integrity of the inner warming layer. The four-pack design means you can cycle clean covers or place mats in multiple spots for consistent warmth across your space.
Q: How does the self-warming feature work?
A: A reflective aluminum film bounces your pet’s heat back into the surface, creating warmth without electricity.
Q: How should I clean the bed?
A: Remove the cover and machine wash; wash the cover only to maintain the pad’s warmth layer.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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