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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
CookiePal delivers Human Grade Dog Treats with a Pumpkin and Chia Seed recipe, crafted from organic, non-GMO ingredients. Packed in a 10 oz bag, these treats offer a warm aroma and a satisfying crunch that many dogs respond to during snack time.
The base blends Organic Ground Lentils and Organic Sprouted Buckwheat Flour to provide texture and bite, while Organic Cane Molasses adds a gentle sweetness. Organic Coconut Oil contributes subtle richness, Organic Pumpkin provides color and natural depth, and Organic Chia Seeds deliver tiny crunchy bits. Aromatics come from Organic Cinnamon and Organic Ginger Powder, with Baking Powder helping create a light, crumbly texture.
All ingredients are Organic and Non-GMO, staying true to a simple, recognizable component list. This treat is intended as a supplementary snack within a balanced routine, not a meal replacement. Serving sizes should be guided by your dog's size, activity, and overall diet.
Imagine a snack with a warm pumpkin scent and a crisp, durable bite. The bite-sized morsels are suitable for quick rewards during short training sessions, crate time, or a small treat after play. The approachable flavor profile and gentle sweetness appeal to many dogs and their humans alike.
Quality and transparency matter. CookiePal aims to provide a tasty option that aligns with simple ingredients and organic standards, making it easier for pet parents to choose with confidence.
Organic Ground Lentils, Organic Sprouted Buckwheat Flour, Organic Cane Molasses, Organic Coconut Oil, Organic Pumpkin, Organic Chia Seeds, Organic Cinnamon, Organic Ginger Powder, Baking Powder. These components combine to deliver texture, color, and a gentle sweetness that many dogs enjoy.
Q: Is CookiePal Pumpkin & Chia Seed dog treats suitable for all dogs?
A: Most dogs may enjoy this simple, organic recipe; please check ingredients for known allergies or sensitivities.
Q: How should I store these treats to keep freshness?
A: Store in a cool, dry place and reseal the bag after opening to maintain crunch.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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