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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet CoolShields Washable Puppy Pad, a 2 pack of large 34x52 inch mats designed to simplify potty training, crate routines, and everyday protection. With a 100% waterproof bottom layer and a quick-absorbing surface, these pads help maintain a dry feel under paws while safeguarding floors, carpets, beds, sofas, and even car trunks. The top layer uses human-grade polyester that has passed OEKO-TEX safety standards, offering reassurance for small family members without compromising soft comfort.
Key design elements balance protection with comfort. The bottom layer stays leak-proof, while the surface layer rapidly wicks away moisture. The result is a dry surface that can still feel warm and cozy to the touch, making it a practical choice for puppies learning to relax in different spaces, as well as for adult or senior pets requiring reliable coverage.
Materials include a surface of 100% polyester fleece, filling of 80% polyester and 20% rayon, and a backing of 100% polyester fleece with a TPU layer for durability and leak resistance. The combination emphasizes a soft touch with practical resilience, designed to endure regular washing and use.
In busy homes with puppies, the pads can serve as a dependable training aid in play areas or crates, offering a familiar, cushioned surface that supports calm behaviors. For adult or senior pets, they provide a barrier against damp floors during rest or recovery moments, while in travel or temporary setups they help keep spaces cleaner and more comfortable.
Q: What sizes are included in the CoolShields 2 Pack?
A: Two pads, each 34x52 inches, offer ample coverage for larger spaces.
Q: How do I care for the pad?
A: Machine washable; dry on low heat; designed for repeated use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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