Trusted Pet Store UK
Fast UK Delivery





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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Introducing the COZY KISS Dog Stairs for Small Dogs, a sculpted, curved ramp designed to help pets reach beds, couches, or chairs with confidence. With two practical height options—the 4-step model at 15.7 inches and the 5-step model at 19.7 inches—these stairs adapt to different furniture heights while preserving a gentle, stable climb. The unit ships ready to use right away, and its soft surface feels inviting under paw pads as your pet steps up and down day after day.
The packaging uses vacuum compression, so you may notice wrinkles when you open the box. That’s normal and can be smoothed out. If desired, you can iron the cover to help flatten folds as the foam expands. The stairs are designed to lean against furniture edges, making it easier for puppies and pets testing stairs for the first time.
Choose the 4-step model for lower furniture such as couches and low beds, and the 5-step model for standard-height beds and higher setups. The curved design emphasizes a pet-friendly ascent, creating a predictable path for everyday use without pressure or sudden jolts.
Each unit arrives ready to use with a removable cover for cleaning. Remember to keep the sponge out of the washing machine, and to store in a dry place when not in use. Regular cleaning helps maintain the fabric texture and overall appearance for longer-lasting use.
Q: Is the COZY KISS Dog Stairs suitable for small dogs?
A: Yes. The curved design with a gentle incline suits small to medium dogs and fits a range of furniture heights.
Q: Are these stairs ready to use out of the box?
A: No assembly is required; unpack and wait 24–48 hours for expansion before first use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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