Trusted Pet Store UK
Fast UK Delivery





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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The COZY KISS Dog Stairs are designed for small and medium companions who crave independence. With a height of 22.6 inches and a compact footprint of 15.7 x 33 inches, the curved ramp rests against a bed or sofa, inviting your pet to climb with a natural, gentle rhythm. This design is ideal for puppies or aging pets that benefit from a gradual ascent. Note: the stairs are best suited for small and medium dogs, not large breeds.
The core features a 30D high-density sponge that cushions each step while returning to shape after use. Paired with a corduroy outer cover, the path remains soft yet grippy, helping pets feel secure as they climb. The result is a comfortable, supportive route that can make everyday routines easier for both pets and their people.
Customize to your furniture with level options: 2 layers for chairs, 3 for sofas, 4 for beds, and 5 for high beds or cars. This flexibility helps you tailor the stairs to your living space and pet needs.
Imagine a curious puppy taking a gradual ascent rather than a jump, or an older cat navigating with confidence. A dog recovering from a temporary injury or a household with high beds can benefit from the gentle slope and stable footing. The stairs remain portable enough to move between rooms, supporting everyday routines without demanding a permanent installation.
COZY KISS emphasizes practical, user-friendly design. While results will vary by pet, many households notice smoother transitions onto elevated furniture and less strain from repeated jumps. This accessory is intended to support access and comfort, not to guarantee outcomes.
This staircase is not intended for large dogs. Please assess your pet’s size and strength and confirm the stairs fit your furniture before purchasing.
Q: Is this stair suitable for large dogs?
A: Not designed for large dogs; best for small and medium breeds.
Q: How do I clean the cover?
A: Detach the outer cover and machine wash or hand wash; avoid washing the foam.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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