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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The CUBHUG Cat Wall Shelves create a compact, elevated retreat for indoor cats. Built from solid wood and finished in a wood color, the setup combines a large corner bed with a plush cushion and a scaffold of three wooden steps. It turns vertical space into a cozy, private territory that helps your cat observe, rest, and play without crowding the floor.
Engineered with multi-layer laminated wood panels, the unit emphasizes rigidity and long-term stability. This design choice avoids particleboard or MDF and supports daily climbing, lounging, and routine use with confidence.
The corner bed pairs with a cushion, and two machine-washable covers (plush and cotton) allow seasonal swaps to keep the resting area fresh and comfy year-round. The covers are removable for easy cleaning between naps and play sessions.
Three wooden steps invite climbing, exploration, and a natural route to higher territory. The design encourages activity while preserving valuable floor space for others in the home.
Everything you need is included for common walls. The package provides pre-drilled parts plus masonry plugs for concrete and wall anchors for drywall, simplifying the setup process. Wall type and stud location influence stability, so choose mounting accordingly.
Max load guidance encourages stud mounting for larger cats or frequent jumping. For drywall mounting, light to medium activity is safer; if you anticipate heavier use, consider stronger toggles or anchoring to studs. Always check stability by hand after installation.
We stand behind our products and offer assistance with installation, parts, and replacements. If you need help, reach out to our support team for guidance and options that fit your space and needs.
Q: Is this shelf safe for large cats?
A: Yes, supports up to 25 lb; use stud mounting for maximum stability.
Q: What’s included in the package?
A: Three steps, a shelf with cushion, two washable covers, and mounting hardware plus instructions.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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