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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The DEAYOU 2 Pack Rat Hammock offers a pair of compact, chew‑proof hanging baskets that can become a beloved retreat for curious companions. Included are two color options, grey and khaki, each paired with a soft interior mat and a warm blanket to create a snug resting spot inside the cage or on the go. The inner mat is detachabl e, making seasonal changes and thorough cleaning easy while preserving the bed’s welcoming feel.
Built with a durable PP exterior, the basket delivers strong support while remaining odor‑free—helping maintain a tidy cage environment. The soft cotton mat invites gentle lounging, and the coral fleece blanket adds extra warmth and plush comfort. A practical detail is that the inner mat can be detached, enabling quick washing and flexible use across seasons.
Designed to fit a variety of small pets, the hammock’s dimensions are compact enough for most cages yet spacious enough for a comfortable stretch during nap time. The included hooks ensure secure installation inside the cage, and the basket rests stably on the ground for added security during play. Its portable design makes it suitable for car trips, office breaks, or outdoor visits.
The two durable hooks enable quick and reliable mounting, whether inside a cage or on a flat surface. The design emphasizes stability, helping reduce wobble during everyday activity. Cleaning is straightforward: rinse the plastic basket, and machine wash the inner mat and blanket to keep the bed ready for the next cuddle session.
With thoughtful materials, versatile use cases, and straightforward maintenance, the DEAYOU 2 Pack Rat Hammock delivers a warm, secure resting space that travels well from home to car to a friend’s house. It is not a medical claim or guaranteed outcome, but many guardians appreciate the option for a cozy, dependable retreat for their small pets.
Q: Which small pets is the DEAYOU 2 Pack Rat Hammock suitable for?
A: Hamsters, guinea pigs, ferrets, sugar gliders, mice, hedgehogs, and other compact pets.
Q: How easy is cleaning and maintenance for this hammock?
A: The inner cotton mat is detachable and machine washable; the plastic basket rinses easily; the blanket is machine washable.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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