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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet DEEP DEAR Extra Large Dog Pads, designed for households with dogs, cats, rabbits and other small pets. The 6-layer protection framework delivers high absorbency and a surface that dries quickly, helping keep living spaces cleaner between changes. A perforated top layer speeds liquids to the interior while the surface stays noticeably drier than typical pads, reducing mess and tracking as you transition from one change to the next.
At the core of the system is a thickened plastic backing, a robust PE film that acts as a leak-proof shield and tear-resistant last line of defense. This sturdy backing helps protect floors, carpets, sofas, chairs, and beds by blocking leaks and handling up to 7 cups of liquid per pad. In daily life, this means you can rotate changes with confidence, whether you’re training a puppy, managing a cat’s urinary needs, or keeping a rabbit’s habitat tidy.
The pads are generously sized at 26 inches by 30 inches, offering ample space for larger breeds and multi-pet homes. This XXL footprint is versatile for indoor use, crate training, or travel days on the lawn during outings. The materials are built for durability, so you can use a pad multiple times per day without worrying about rapid wear or tearing. The product emphasizes reliability and practical design, helping you focus on your pet’s routine rather than the mess.
Committed to quality, DEEP DEAR emphasizes consistent performance and support. The pads are designed for everyday training and practical use, with clear care guidance and responsive customer service should you have questions—aimed at helping you maintain a clean, comfortable environment for pets and people alike.
To get the most from these pads, place them on a flat, dry surface and replace as needed to maintain hygiene. They’re designed to support routine training and multi-pet households, offering a practical option that prioritizes pet comfort and household cleanliness without overpromising outcomes. If questions arise, reach out—Deep Dear aims to resolve concerns promptly and keep your pet’s routine smooth.
Q: What size are the pads?
A: The pads measure 26 x 30 inches (66 cm x 76 cm).
Q: How much liquid can the pad hold and is it leakproof?
A: The thickened PE backsheet holds up to 7 cups of liquid and helps block leaks.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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