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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
When you’re housetraining a dog, cat, rabbit, or other small pets, coverage and reliability matter. Deep Dear XLarge Dog Pads measure 28"W by 34"L and are designed with a six-layer protection system. The top layer uses a perforated film that helps liquids pass through quickly, keeping the surface feeling drier and more comfortable for your pet. This combination aims to reduce puddling and minimize mess as your companion moves around the pad.
Beyond the surface, the backing material is thickened PE film that enhances leak protection. It acts as a barrier to protect floors, carpets, and furniture from shared spaces, especially during busy training days or travel.
Perfect for puppies learning the ropes, for senior pets needing a sturdy potty solution, or for busy households that juggle multiple animals. They also work well for kittens, rabbits, and other small pets that need a dependable potty area.
To get the most out of your pads, place them on a flat, clean surface, pair with a routine, and slowly adjust as your pet becomes more confident. The wipes, drawer liners, or mats can help keep the surrounding space tidy during the transition.
Q: Are Deep Dear XLarge Dog Pads suitable for multiple pets?
A: Yes. The extra-large pads work for dogs, kittens, rabbits, and other small pets for effective housetraining.
Q: How absorbent are these pads?
A: The pads feature a 6-layer design with a leak-proof backing, capable of absorbing and containing liquid to protect floors.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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