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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Give your cat freedom to roam between rooms while maintaining control over access. The Depets Medium Cat Flap Door is designed for walls or doors up to 50 mm thick, with a durable exterior frame and a clear flap that helps your pet orient themselves before stepping through. This kit supports everyday movement with quiet operation and practical versatility across rooms, hallways, or entryways.
Knowing the exact opening helps you plan placement with confidence. Outer size is 7.5 in wide by 7.8 in high by 2 in deep; inner opening is 5.9 by 6.3 inches; the cut-out opening is 6.3 by 6.7 inches. The setup accommodates cats up to 15 pounds with a slender waist, and the frame is suitable for walls or doors up to 50 mm thick.
In busy homes, this cat door helps you manage pet flow without a fuss. Imagine your cat slipping through to a preferred room for nap time or a litter area, while your dog stays content in a separate zone. It also supports privacy and warmth by letting you close the door behind your pet when needed.
Measure your pet and installation space to ensure the 15-pound weight limit with a slim waistline matches your cat. This cat door offers a straightforward, non-medical way to support pet movement and space management in modern homes.
Q: What are the key size specs for the Depets Medium Cat Door?
A: Outer 7.5 x 7.8 x 2 in; inner 5.9 x 6.3 in; cut-out 6.3 x 6.7 in; fits cats up to 15 lbs.
Q: How do I use the four locking modes?
A: Choose swing-out, in-only, both directions, or fully locked to control access.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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