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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Dogcator Charcoal Puppy Pads Extra Large deliver a generous 28" x 34" surface, ideal for larger breeds or when you need to create a larger potty area. The pad’s six-layer design blends softness with durability, aiming to absorb substantial liquid while keeping the surface comfortable for paws and noses.
A waterproof backing helps protect floors and surfaces, making cleanup easier after busy playtimes or potty breaks. The pads are designed to hold a sizable amount of liquid—up to about seven cups—so you can manage accidents with less frequent changes.
Whether you’re crate-training, housebreaking a puppy, or protecting a kennel, these pads offer a practical surface you can lay down as a standalone mat or combine to cover larger areas. The diamond-quilted top helps guide liquid toward the absorbing layers, while the activated charcoal works to control odors between changes.
These pads are designed to support cleaner spaces and easier maintenance, without making guarantees about outcomes. They are odorless and pet-friendly, and can be used indoors or outdoors. For best results, secure pads to prevent shifting and place them where your dog naturally rests or exits a crate.
Q: What makes Dogcator Charcoal Puppy Pads different from standard pads?
A: Their 6-layer design with activated charcoal helps control odors and provides quick absorption, supporting a cleaner, more manageable potty space.
Q: Are these pads suitable for large dogs or flexible layouts?
A: Yes, the XL 28x34 size fits large dogs and can be laid together to form larger training mats.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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