Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet a high‑quality training tool from Dogline built around Herm Sprenger craftsmanship. This black stainless steel prong collar is designed for durability and long‑term use, featuring a practical swivel for leash attachment and a 23‑inch overall length with a 3.2 mm gauge. It fits dogs with necks up to 19 inches, offering a reliable option for controlled walks and training sessions. While no training tool guarantees outcomes, many dogs benefit from improved guidance and leash management when used thoughtfully and paired with consistent handling.
Urban strolls, park adventures, or training sessions can benefit from a controlled, calm approach. The swivel helps your dog move freely without leash twist, while the prong design provides a gentle corrective cue when used correctly. The ability to tailor the length with removable links means you can adapt as your dog’s body changes, ensuring the collar sits where you intend for consistent guidance.
Built in Germany from black stainless steel, this collar emphasizes rust resistance and sustained performance. The combination of interlocking links and beveled prongs stands up to daily wear, making it a feasible option for dogs that spend extended time outdoors or in varied weather.
Always supervise training sessions, check the collar fit regularly, and consult a professional trainer if you’re unsure about use. This tool is designed to support guidance and leash control, not to replace humane handling or training fundamentals.
Q: What is the Herm Sprenger Black Stainless Steel Prong Collar with Swivel used for?
A: A 23-inch, 3.2 mm collar with swivel for leash attachment, adjustable via removable links, made in Germany for durable use.
Q: How should I size this collar for my dog?
A: Measure neck circumference, add four inches, then adjust with removable links to sit snugly just behind the ears.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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