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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The DOWANQO Stainless Steel Sifting Litter Box with Lid combines durable construction with thoughtful design for busy homes. Made to resist rust and scratches, its smooth, non-sticky surface stays simple to wipe down. Rounded edges protect paws and fur, while sturdy stainless steel edges pair with anti-slip stickers to help prevent tipping during use. This is a practical choice for households with multiple cats or larger breeds that need extra space and reliable containment.
Open-top access means cats can enter and exit with ease, and you can monitor waste without barrier walls. The design aims to reduce enclosed-space anxiety for timid or senior felines by providing full visibility and straightforward reach. Size-wise, the model is built to accommodate big cats and multi-cat homes, with outer dimensions near 24 by 16 inches and an interior experience that balances space with room-to-move. The enclosure option adds a tidy boundary for mess management while keeping litter contained.
A key benefit is a faster cleanup routine: lift the waste, sift, and dump with minimal handling. The metal surface cleans quickly, and the system supports both clumping and clay litter, giving you flexible choices for daily use. With a thoughtful setup, odors can be managed more easily, helping maintain a fresher living area between full litter changes.
Q: Is this litter box suitable for large cats and multi-cat households?
A: Yes. The extra-large footprint supports big cats and multiple cats, with an open-top design for easy access.
Q: What’s included in the package and how do I clean it?
A: Includes scoop with holder, enclosure, litter recovery platform, anti-slip stickers, and a transfer bag; cleaning is quick—lift, sift, and dump.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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