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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The DOWANQO stainless steel sifting litter box with lid is designed for households with big cats or multiple felines. Built to endure daily use, it combines a rugged metal body with thoughtful safety and convenience features to make litter maintenance quicker and less disruptive for both pets and their people.
The sifting pan uses a high grade stainless steel surface that resists rust and scratches, helping it stay clean and functional longer. Rounded edges protect your cat during entry and exit, while sturdy steel edges pair with anti slip stickers to reduce tipping on slick floors.
10 second cleanup to lift, sift, and dump waste with minimal effort. The design aims to keep your home fresher between full takeouts by streamlining the routine and reducing the need for scooping.
The open top design eliminates enclosed spaces, providing full visibility and easy access. This setup can be especially beneficial for timid or senior cats who prefer a simple, open environment.
Engineered as an extra large litter box, the dimensions are tailored for large breeds and multi cat households, helping to reduce crowding and simplify daily routines.
The package is a complete set that typically includes a litter scoop, holder, an enclosure, a litter recovery platform, anti slip stickers, and a transfer bag. The unit is compatible with both clumping and clay litter, making it flexible for different homes.
In busy homes, the combination of open visibility and a durable metal surface supports quick cleaning and less mess. For owners with senior cats, the clear layout and easy entry can help reduce hesitation during use.
Q: Is this litter box suitable for large cats or multi-cat households?
A: Yes. The extra-large size supports big breeds and multi-cat households, with open-top visibility to reduce anxiety.
Q: How easy is cleaning and maintenance? Does it require scooping?
A: It offers a 10-second cleanup: lift, sift, and dump—no scooping required on most days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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