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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the EcoCity Feather Teaser Cat Toy—an inviting blend of motion, texture, and safety designed for indoor cats. The feathers come from natural materials and are dyed without chemicals, offering lively, authentic color and texture that can catch a cat’s eye without introducing artificial additives. Each feather is sterilized at high temperatures to support a clean, worry-free play session, while sustainable sourcing and eco-friendly materials align with a mindful approach to pet products. This toy is built to be durable for extended play, yet gentle on curious paws and whiskers, providing opportunities for exploration and engagement without compromising safety or the planet.
Inside this set you’ll find a complete play package: a wand attachment that moves with light, responsive action and eight replacement feathers so you can refresh textures and keeps things exciting. The wand itself features improved elasticity and a firm yet flexible build, making it easy to control during lively sessions and simple to store between uses. This selection was curated with input from cat owners to emphasize items that tend to hold a cat’s interest across play styles, from stealthy stalk-and-pounce to energetic batting. It’s a thoughtful option for gift-giving as well as everyday entertainment.
Safety and hygiene are central to the design. High-temperature sterilization helps ensure cleanliness, while the emphasis on eco-friendly materials and responsible sourcing reflects a broader commitment to the environment. This toy aims to offer a play experience that respects both your cat’s safety and the planet’s health.
Whether you’re shopping for a curious kitten or a spirited adult, EcoCity’s Feather Teaser Cat Toy offers a flexible, responsible option that blends authentic feather appeal with thoughtful materials. If you have questions, our friendly customer service team is ready to help tailor playtime to your cat’s preferences.
Q: What makes EcoCity Cat Toys safer for indoor cats?
A: They use natural feathers, no chemical dyes, high-temperature sterilization, and eco-friendly materials for engaging, toxin-free play.
Q: Does this set include replacement feathers and is it durable?
A: Yes, it includes eight replacement feathers and a lightweight, elastic wand designed for long-lasting use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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