Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The eekkii heated cat house is built for real-world outdoor living. Its Deep Green shell pairs a weatherproof exterior with a comfort-first interior, giving feral and outdoor cats a retreat they can rely on through wind, rain, and cold. Sized at 16 inches long, 12 inches wide, and 18 inches high, this shelter fits compact outdoor spaces while offering enough space for a cozy, curled-up rest after a long day outside.
Inside, a smart combination of warmth and protection helps support cats as conditions shift. The unit features an aluminum foil insulation layer that helps lock warmth inside, paired with a constant-temperature heating pad that maintains a steady level of warmth. In practical terms, this means a reliable source of comfort when temperatures drop or when chilly breezes sweep through outdoor nooks. The result is a shelter that feels snug on cold evenings, without overpromising performance in every climate.
Weather resistance matters when sheltering an outside cat. The exterior of this house is crafted from high-strength waterproof materials designed to stand up to rain, snow, and other harsher conditions. A 6-inch elevated base keeps the interior dry by lifting the shelter off the ground, helping to prevent moisture from seeping in and maintaining a cleaner, more comfortable interior for your pet to settle in after a day outdoors.
Practical design features make daily use simple. An exclusive escape door, which opens from the inside, provides an extra layer of safety by offering a quick retreat if needed. In addition, the main door is equipped with an awning to shield the entry from rain, while the lift-top lid delivers convenient access for periodic checks, feeding, or swapping bedding. Cleaning is straightforward thanks to a stain-resistant fabric surface that wipes clean with a damp cloth or a quick wipe-down after a meal or a muddy excursion.
Overall, the eekkii heated cat house is designed to address genuine outdoor needs without overpromising outcomes. It prioritizes attainable comfort, practical resilience, and simple upkeep for busy caregivers and outdoor cats alike.
Q: Is this heated cat house suitable for feral outdoor cats in cold climates?
A: The insulation layer and heating pad help maintain warmth, and the elevated base protects against moisture.
Q: How easy is assembly and maintenance?
A: It installs quickly without tools; the lift-top lid simplifies cleaning and the fabric surface wipes clean.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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