Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The EHEYCIGA curved dog stairs ramp is crafted to sit along the edge of a bed or sofa, offering a steady, inviting path for your pet to climb up and down. The curved edge and extra‑wide steps create a confident route for daily access, helping pets reach their favorite resting spots with ease.
Made with a 33D density foam core, the stairs feel solid under a pet’s paws and provide balanced support as they move. The low angle slope encourages smooth steps, reducing abrupt shifts during climbs and descents.
Choose from 2, 3, 4 or 5 steps to match your furniture height. Specifically, 2‑step fits up to 13 inches, 3‑step up to 17 inches, 4‑step up to 21 inches, and 5‑step up to 24 inches, offering flexibility for different rooms.
The cover is removable and washable by machine or hand, making upkeep simple. The inner foam is not washable. After removing the foam from its compression bag, allow 24 to 48 hours for full expansion before use.
Imagine your small dog or cat enjoying easy access to a high bed for nap time or a cuddle, without jumping. The neutral grey tone blends with many home decors, and the straight‑forward design offers a calm, practical solution for everyday moments.
Note: This product emphasizes practical ease and safety in daily use, presenting possibilities rather than guarantees, and invites you to tailor the setup to your pet’s routine.
Q: How many step configurations are available for this product?
A: Available in 2, 3, 4, or 5 steps to fit various bed or furniture heights.
Q: How should I clean and care for the stairs?
A: Removable cover is machine or hand washable; inner foam should not be washed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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Welcome to PETVITA. The terms “we”, “us”, and “our” refer to BARONI SUPPLIER LTD, the company operating the PETVITA online store and website (the “Services”).
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BARONI SUPPLIER LTD
16 Ellis Street, Unit 0011
Brinsworth, Rotherham
United Kingdom, S60 5DJ
Email: petvita.co.uk@gmail.com