Trusted Pet Store UK
Fast UK Delivery





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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The EHEYCIGA Dog Stairs for High Bed are designed to sit alongside furniture, helping your pet climb up or down with comfort. Built from soft yet supportive materials, the foam steps and balanced frame offer a steady ascent on carpet, wood, or tile, making daily routines easier for small and medium dogs and even curious cats.
Choose the configuration that fits your space and bed height: 3-step for sofas and low beds up to 18 inches, 4-step for heights up to 23 inches, and 5-step for higher beds up to 27 inches. This setup preserves space while reducing jump strain for your pet.
With 30D high-density foam and an eco-friendly support board, the stairs deliver a solid, reassuring feel. When not in use, they fold compactly and can even transform into a cozy base for a quick nap after a climb.
The cover is removable and washable, making maintenance quick and convenient. You can machine wash or hand wash the cover, while the inner foam remains non-washable. For best results, follow care instructions and avoid harsh cleaners.
After unboxing, remove the foam from the compression bag and allow 24–48 hours for full expansion before first use. Place the stairs on a non-slip surface and guide your pet slowly to build confidence with each climb.
Q: What bed heights are supported by the EHEYCIGA Dog Stairs?
A: Available in 3-step, 4-step, and 5-step configurations for beds up to 27 inches high.
Q: How do I care for the stairs and prepare them after delivery?
A: Remove foam from the compression bag and allow 24–48 hours to expand; wash the removable cover; inner foam is not washable.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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