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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet a versatile set of foam dog stairs designed to fit snugly against the edge of furniture, helping small and medium dogs (and even some cats) climb onto couches, beds, or chairs with confidence. Built around a 30D high-density foam core and an eco-friendly support board, these steps prioritize stability and portability, so you can bring comfort to daily routines without heavy lifting or bulky equipment.
Choose from 3-step, 4-step, and 5-step configurations to match different furniture heights. The 3-step version is ideal for sofas and low beds up to 18 inches high; the 4-step version suits medium-height beds up to 23 inches; the 5-step version handles higher surfaces up to 27 inches. This range lets you tailor the setup to your space, so your pet can access seating with less jumping or strain.
After unboxing, allow 24–48 hours for the foam to fully expand once removed from the compression bag. Note that the inner foam is not washable, while the cover is machine-washable or hand-washed for easy upkeep.
Picture a playful afternoon where your dog hops onto the sofa after a game of fetch, or a cat transitions between a chair and a sunlit spot with minimal effort. The stairs are designed to be portable between rooms and stored compactly when not in use, making daily routines smoother and less stressful for both pets and owners.
Designed for multi-scene usage, these stairs sit neatly against furniture edges, helping pets regain independence without lifting heavy loads from you. The thoughtful combination of 30D foam and an eco-friendly support board aims to deliver dependable footing, while the washable cover supports a clean, inviting pet space. Remember, results may vary by individual pet comfort and behavior, and supervision during initial uses is advised.
Q: What heights do the step options cover?
A: 3-step up to 18 inches, 4-step up to 23 inches, 5-step up to 27 inches.
Q: Is the cover washable and how do I care for the foam?
A: Yes, the removable cover is machine washable; the inner foam isn’t washable. After unpacking, allow 24–48 hours for full foam expansion.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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