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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet ELCCOTYA’s floating Betta Hammock Cave and Shrimp Hideout — a compact, white aquarium ornament designed to fit small tanks. Measuring 3.94 inches in diameter and 2.36 inches tall, with a 1.97-inch entrance, it offers a cozy nook where tiny bettas and shrimps can pause, observe their surroundings, and regroup after activity. The size is crafted to complement desktop or nano tanks, providing a visual focal point without crowding the swim space.
More than a decorative piece, this versatile accessory supports several everyday tank routines. Use it as a floating plant barrier to help keep floating debris from drifting into corners where you don’t want it. As a feeder ring, it concentrates floating foods into a predictable zone, reducing scatter and helping little fish make the most of mealtimes. Some owners bury the cave in bottom sand to create a permanent hideout; others simply let it drift for a playful, floating-log experience. In any case, it doubles as an engaging toy that invites light exploration and interaction, adding movement and personality to the aquarium.
Care and safety notes help set expectations. The piece is designed to be odor-free and non-fading, and it is crafted to avoid disrupting water chemistry. It works best in tanks with gentle currents and typical home conditions; in tanks with strong flow, you may want to consider a different arrangement or a larger option. The 3D-printed plastic is sanded to remove sharp edges before shipping; please inspect and rinse before first use to minimize the risk of accidental scratches during introduction.
In short, this ELCCOTYA accessory aims to offer a calm retreat, a practical feeding aid, and a touch of whimsy for smaller tanks. It presents a flexible option that may enhance daily routines and tank aesthetics, without promising guaranteed results. Consider it as a supportive tool that could align with your setup and pet behavior.
Q: What size is the ELCCOTYA Betta Hammock Cave and which fish is it best suited for?
A: The cave measures 3.94 inches in diameter, 2.36 inches high, with a 1.97-inch entrance; designed for small bettas and shrimp in gentle tanks.
Q: Are there any care tips or safety notes before use?
A: Rinse before first use to remove sanding residues; edges are smoothed; avoid strong currents that could overwhelm the fish.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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