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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Enhance your Betta’s home with the FALESHOS 4 Pcs Betta Fish Hammock & Toy Set. This compact enrichment kit combines a floating BETTA cave, a hollow tunnel with suction cups, and two double-textured leaves to create simple yet engaging hideaways, resting spots, and exploration paths. Sized for small tanks, the components are designed to add visual interest and functional enrichment without disrupting the tank’s balance.
With its sleek black components, the set provides visual contrast that helps Bettas orient themselves in a busy tank. The combination of cave, tunnel, and leaves creates a richer environment that can encourage curiosity while offering familiar, comfortable spaces to rest and observe their surroundings. Use the pieces to establish a calm retreat area or a playful pathway for daily exploration.
Unpack and position the cave and tunnel so they form a balanced layout that suits your tank’s dimensions. Attach suction cups to clean glass and press firmly to secure placement. The leaves can be spread around the cave and tunnel to create a layered habitat. Rinse components gently with plain water if needed, and reattach. If you have questions after purchase, reach out for prompt assistance—your satisfaction is important.
Q: What is included in the FALESHOS Betta Fish Hammock & Toy Set?
A: 1 Betta tunnel, 1 floating cave, and 2 double-textured leaves with suction cups.
Q: Do these accessories affect water parameters?
A: They are water-safe and shrimp-friendly, with no known impact on tank parameters.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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