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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for indoor cats, this 38 inch tall cat tower blends a compact footprint with multiple play zones, including a spacious hammock, a private condo, sisal scratching posts, and an interactive track ball. It creates a dedicated space where a cat can stretch, relax, and explore without dominating your living area. The green and white finish adds a fresh touch to your home while giving your feline friend a personalized playground to call their own.
Durable materials meet thoughtful design — the cat tree combines a solid metal hammock support with carpeted lounging surfaces. The 100% natural sisal rope on the posts is non-toxic and tightly wrapped to resist peeling, inviting cats to scratch and exercise their muscles while protecting your furniture from unwanted wear. The condo offers a cozy, private nook for curling up, while the large hammock provides a secure spot to lounge and observe the room from a height that many cats prefer. Each touchpoint is designed to feel comfortable under paw and pad, making daily enrichment a simple habit rather than a chore.
Stability you can rely on — a sturdy plywood base anchors the tower, so it stays steady even as your cat climbs, leaps, and swats at the track ball. The combination of a solid base, well-constructed frame, and non-slip surfaces helps reduce wobble, giving your cat a confident space to play. The track ball adds an element of interactive movement, encouraging short bursts of curiosity that fit easily into busy days and quiet afternoons alike.
Easy setup with lasting support — assembly is straightforward with clear instructions and included tools, so you can have the playground ready in a relatively short window. Fantasreen backs the product with professional customer service before and after purchase, helping with questions, tips, and any setup advice you may need. This level of support aims to make the experience smooth and enjoyable for both you and your cat.
Everyday use ideas — position the cat tree near a sunny window or your cat’s preferred nap spot to maximize comfort and engagement. The design’s space-saving footprint is ideal for apartments or rooms with limited floor space, while the multi-level layout offers variety that can help keep a curious feline occupied. Real-world use varies by cat, but the combination of scratching surfaces, a private condo, a lounging hammock, and an interactive toy creates a balanced environment for rest, play, and observation.
Q: What materials is the Fantasreen Cat Tree made from?
A: Sisal-wrapped posts, a carpeted condo and hammock, a plywood base, and a metal frame provide durable, safe use.
Q: Is assembly easy and what support is available after purchase?
A: Yes, with included tools and clear instructions; Fantasreen offers professional customer service before and after purchase.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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