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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for professional use, the Fi Nano microchip set for dogs blends a compact 1.4mm profile with broad, worldwide compatibility. This 20-pack is ideal for clinics, shelters, and trusted at‑home care, and it arrives ready for sterile handling right out of the box.
Important: Injection should be performed only by a trained veterinary professional.
Key attributes are engineered for reliability and universal reach. The chips are 1.4mm in size, ISO certified, and ICAR registered, with international scanner compatibility so they can be read by most scanners in use around the world.
One standout convenience is the lifetime registration and ongoing updates that accompany each chip. You can attach and refresh information from any smartphone or computer at nano.tryfi.com, ensuring contact details, vaccination notes, or veterinary remarks stay current.
In busy clinics, shelters, or home care, the Fi Nano kit offers a simple, clean process: sterile packaging, a gentle injection with a small-gauge needle, and immediate steps to associate your pet’s information with the chip. The universal scanning capability means a reading can occur with most scanners used by veterinarians worldwide. The lifelong database feature helps keep contact details or care notes up to date as life changes.
Important: microchips purchased through third-party sellers may not be pre-registered to your organization. If you want your organization’s data attached, email the details to support@tryfi.com. For anything related to registration and updates, the team provides guidance through nano.tryfi.com.
Fi Nano’s combination of compact microchips, sterile handling, and lifelong registration opens possibilities for faster reunions and streamlined record-keeping. Real-world results will vary, and the kit is designed to support veterinary and owner workflows rather than promise specific outcomes.
Q: What’s included in the Fi Nano Microchip for Dogs 20-pack?
A: The box includes 20 ISO/ICAR registered Fi Nano microchips, a sterile needle with syringe, and air-sealed packaging, plus free lifetime registration and updates.
Q: Are Fi Nano chips compatible with all scanners?
A: They are ISO certified, ICAR registered, and internationally scannable on existing scanners.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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