Trusted Pet Store UK
Fast UK Delivery

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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Introducing the Fi Series 3+ Smart Dog Tracker Collar, a modern GPS-powered companion designed to keep you connected to your dog. Built for everyday life, this model delivers noticeably sharper location accuracy and nationwide coverage through the Fi app, with no range limits. The collar’s blue, large-size build balances rugged durability with everyday comfort, making it suitable for walks, playtime, and quiet moments at home.
Track your dog’s position in real time and set custom virtual fences to define safe zones. When your dog leaves the designated area, you’ll receive timely alerts, including frequent updates as they roam, so you can respond quickly and calmly.
The collar continuously gathers data on activity, rest, barking, licking, scratching, eating, and drinking. In the Fi app you’ll see a cohesive picture of daily patterns, helping you notice shifts over time and plan care or enrichment activities. The information is descriptive and illustrative, not diagnostic, and is meant to support informed decisions with your veterinarian.
Access live location, activity insights, and Lost Mode from Apple Watch, while compatibility spans iPhone and Android devices. An integrated AI Companion can answer care questions and offer practical reminders for vet visits, vaccines, and more, all via the Fi app on your smartphone.
Keep essential health documents organized in one place. Add vet receipts, vaccine records, pet insurance details, and training certificates within the Fi app to streamline record-keeping and easy sharing during visits or travel.
Q: What does the 6-month membership include?
A: Six months of full Fi features: GPS tracking, health and behavior insights, virtual fences, and app storage.
Q: Is the Fi Series 3+ waterproof and compatible with Apple Watch?
A: Yes. It’s waterproof and compatible with Apple Watch, iPhone, and Android for live location and reminders.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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