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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The FISH&NAP Cute Cat Tree is a multi level playground designed for kittens and calm loungers alike. Crafted in a soft grey with plush faux fur and natural sisal scratching posts, it offers a cozy corner for naps and a vertical playground for exploration. The result is a versatile piece that fits beside a window or in a living room, inviting your cat to observe, stretch, and indulge in playful moments without leaving home.
The color choice is meant to integrate with typical window frames and furniture, so the cat tree complements rather than competes with your decor. The bottom board is visibly larger than the others, and when you assemble it correctly, the structure gains stability during lively play. This thoughtful approach helps keep the cat tree feeling trustworthy and calm for daily use.
Multiple levels give your cat generous spaces to climb, perch, and gaze across the room. The raised platforms feel like a private lookout, while the condo below offers a snug retreat for quiet moments and naps. The setup is designed to accommodate a range of feline personalities, from curious climbers to contented loungers.
All hardware and tools are included, along with clear instructions to guide you through assembly. If you ever have questions or need assistance, FISH&NAP offers support to help you get the most from your cat tree. With proper care, this piece remains a durable, inviting space for daily feline moments.
Note: For best stability, ensure the bottom board aligns with the larger base and all connectors are snug during setup. While this cat tree is designed for indoor use, it’s ideal for homes where cats enjoy elevated viewpoints and gentle interactive play.
Q: Does the FISH&NAP Cute Cat Tree come with assembly tools?
A: Yes, it includes instructions and tools to help assemble the cat tree quickly and confidently.
Q: Is this cat tree suitable for travel or small living spaces?
A: Yes, it is designed to be portable and space-efficient for easy moving between rooms.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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