Trusted Pet Store UK
Fast UK Delivery





Couldn't load pickup availability
We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The FluentPet Speak Up Key Vocab Kit is a versatile tool designed to help dogs and cats share needs and feelings through an upward-facing speaker that delivers clear, audible sound. Ready to use out of the box, it includes batteries already installed so you can start exploring language with your pet right away.
What you get is thoughtfully designed for growing vocabularies and everyday moments. The kit includes 12 premium recordable buttons, 6 HexTiles, 35 customizable stickers, and batteries pre-installed for instant use. The upward sound helps words carry with clarity, supporting faster associations as you build new routines together.
How it works is straightforward. Record exact words or phrases you want your pet to learn, from basic needs like water to fun activities like play. Arrange the HexTiles by category so your dog or cat can link concepts with fewer steps, and respond with confidence. If you’re starting out, a step-by-step video is provided to guide setup and your learning journey.
Designed with paws in mind, the buttons require only about 0.5 lbs of pressure, making them accessible for small dogs and cats of all ages. Each piece is compact—about 1.9 inches in diameter and 1.1 inches tall—so it fits comfortably in homes with multiple pets or limited space. The HexTiles are secure and expandable; you can add more buttons over time to grow a custom communication system that evolves with your pet.
The FluentPet experience goes beyond gear. Access easy-to-follow education resources and join a global community of trainers and owners who share tips, real-life stories, and methods that support clear, positive communication. And when you’re gathering for holidays or Thanksgiving, FluentPet can be a thoughtful, engaging gift that sparks meaningful bonding and conversation.
Key features at a glance
FluentPet Speak Up offers a practical, flexible communication solution that invites daily learning and playful interaction. Benefits described here are potential outcomes based on usage patterns and user experiences; individual results may vary.
Q: What does the FluentPet Speak Up Kit include?
A: 12 recordable buttons, 6 HexTiles, 35 stickers, and pre-installed batteries for immediate use.
Q: How can FluentPet help my pet communicate?
A: Pets press buttons to express needs; HexTiles organize words by category for quicker, clearer communication.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
Thanks for subscribing!
This email has been registered!
| Product | SKU | Description | Collection | Availability | Product type | Other details |
|---|
Welcome to PETVITA. The terms “we”, “us”, and “our” refer to BARONI SUPPLIER LTD, the company operating the PETVITA online store and website (the “Services”).
PETVITA is powered by Shopify, which enables us to provide our products and services to you.
These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they include important information about your rights, responsibilities, and legal limitations.
By visiting, browsing, or making a purchase through our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our Services.
By using our Services, you confirm that you are at least the age of majority in your country of residence.
You may be required to provide personal information such as your email address, billing details, payment information, and shipping address. You agree that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Accounts may not be transferred or assigned to another person.
PETVITA offers pet-related products intended for everyday pet care and use. We make reasonable efforts to display products accurately; however, product appearance may vary depending on your device or screen settings.
We do not guarantee that product descriptions, images, or other content will always be accurate, complete, or current. We reserve the right to modify or discontinue products at any time without notice.
By placing an order, you are making an offer to purchase products from PETVITA. We reserve the right to accept or reject any order at our discretion.
Orders are considered accepted only after payment has been successfully processed. Once an order is accepted, changes or cancellations may not be possible.
All purchases are subject to our Refund Policy and are intended for personal use only.
Prices, promotions, and availability are subject to change without notice. The price charged will be the price displayed at the time of checkout.
Prices may not include applicable taxes, shipping fees, or duties, unless explicitly stated.
You agree to provide current, complete, and accurate billing information and authorise us to charge your selected payment method for all applicable fees.
Shipping and delivery times are estimates only and are not guaranteed. PETVITA is not responsible for delays caused by carriers, customs clearance, weather conditions, or events beyond our control.
Risk of loss passes to you once the order is handed over to the carrier.
All content on the PETVITA website, including text, images, graphics, logos, and product names, is the property of BARONI SUPPLIER LTD or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, or use any content without prior written permission.
We may provide access to third-party tools or services. These tools are provided “as is” and “as available” without warranties of any kind.
Your use of optional tools is entirely at your own risk.
Our Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.
PETVITA operates on the Shopify platform. All transactions are conducted directly between you and PETVITA.
Shopify is not responsible for any purchases, damages, or disputes arising from your use of our Services.
Your use of our Services is subject to our Privacy Policy, which explains how personal information is collected and used.
If you submit feedback, suggestions, or ideas, you grant PETVITA a non-exclusive, royalty-free right to use such feedback without restriction.
Occasionally, information on our site may contain errors or inaccuracies. We reserve the right to correct such issues at any time without notice.
You may not use our Services for unlawful purposes, including but not limited to:
We reserve the right to terminate access for violations of these Terms.
We may suspend or terminate your access to the Services at any time if these Terms are violated.
The Services and products are provided “as is” and “as available” without warranties of any kind, express or implied.
To the fullest extent permitted by UK law, PETVITA and BARONI SUPPLIER LTD shall not be liable for indirect, incidental, or consequential damages.
You agree to indemnify and hold harmless BARONI SUPPLIER LTD and its partners from any claims arising from your violation of these Terms.
If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in effect.
These Terms and related policies constitute the entire agreement between you and PETVITA regarding use of the Services.
These Terms are governed by the laws of England and Wales.
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.
BARONI SUPPLIER LTD
16 Ellis Street, Unit 0011
Brinsworth, Rotherham
United Kingdom, S60 5DJ
Email: petvita.co.uk@gmail.com