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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet a cleaner, more convenient Cat Genie experience with Flydew Cat Litter Refills. These bags are designed to work with Genie Standard, Plus, and XL+ Pails, offering a dependable fit that makes disposal smoother. The packaging note is simple: a color update to the box, with both old and new versions shipping interchangeably while the product remains the same.
In daily use, you’ll appreciate the balance of sturdy construction and practical design. Each refill cartridge runs about 28 feet, translating to roughly four months of use for a single cat. In a 4-pack, that adds up to as much as 16 months of maintenance-free performance, helping you stay on top of routine litter care without constant reorders.
A key feature is the 7-layer EVOH odor barrier. This barrier helps keep odors contained, supporting a fresher home environment between scooping sessions. The material is chosen for durability, so the bags resist tearing and leaks, providing reliable, worry-free operation during busy days with multiple pets or frequent guests.
Setup and use are straightforward. You’ll find the refills easy to load into the litter pail: simply pull the bag along the indicated path, smooth it down, tie a secure knot, and place it inside the pail. The design is intended to save time and effort, letting you focus more on your day and less on disposal hassles.
Bottom line: Flydew refills are designed to complement a busy pet household by offering fit, duration, odor control, and ease of use without promising outcomes. Benefits are described as possibilities based on the product design and user scenarios, allowing you to decide what matters most for your space.
Q: Are Flydew Cat Genie refill bags compatible with all Cat Genie models?
A: Yes, these refills are designed to fit Genie Standard, Plus, and XL+ Pail refills.
Q: How long does a 4-pack last?
A: Each cartridge lasts up to 28 feet, about four months per cat; a 4-pack can cover roughly 16 months.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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