Trusted Pet Store UK
Fast UK Delivery



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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Fresh Is Best freeze dried chicken neck treats are crafted from 100% USDA chicken necks, with no added hormones, preservatives, or fillers. These single-ingredient rewards are grain-free, gluten-free, and starch-free, offering a straightforward, protein-rich option for dogs and cats alike. The simple, natural formula makes them easy to pair with a variety of diets while delivering satisfying bites that many pets enjoy.
We emphasize quality from the start. The treats use human-grade ingredients and a slow freeze-drying method to preserve the chicken’s natural flavor and protein. Produced in small batches, this approach aims to maintain consistent taste, texture, and nutrition in every bag.
Each bag is vacuum-sealed with a high-oxygen barrier to lock in flavor and nutrients. This packaging helps keep the treats tasty and fresh between servings, so you can reach for a dependable reward during busy days or quiet training sessions.
These freeze-dried bites are easy to serve dry for a quick reward or rehydrated for a softer texture. They’re well suited for training, rewards, or mindful snacking, offering a flexible option for active dogs and selective cats alike.
Produced in Milwaukee, Wisconsin, Fresh Is Best has spent 25 years delivering premium freeze-dried treats crafted in the USA using American-grown ingredients. This local production approach reflects a commitment to quality and consistency you can notice in every bite.
Q: What are the ingredients in Fresh Is Best Freeze Dried Chicken Neck Treats?
A: They are 100% USDA chicken necks with no hormones, preservatives, or fillers.
Q: How should I store and serve these treats?
A: Keep in the resealable bag; store in a cool, dry place; serve dry or rehydrated for a softer texture.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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