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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Freshly Bailey Dematting Comb is a versatile mat remover and deshedding grooming tool designed for homes with cats and dogs. Built to tackle stubborn knots in medium to long-haired coats, it offers a practical grooming solution that can fit into your regular brushing routine and keep your pet comfortable while you groom.
What makes this tool stand out is its thoughtful design that balances effectiveness with pet-friendly care. The double-sided undercoat rake has wide teeth for large mats and narrow teeth for looser fur, making it suitable for a range of coat types—from Persians and Ragdolls to Goldens and doodles. The result can be smoother fur, easier detangling sessions, and a calmer grooming experience for your pet.
Curved stainless-steel teeth glide through fur with reduced tugging, helping protect your pet’s skin during detangling. This gentle approach is especially appreciated by pets with sensitive areas or longer, thicker coats.
Regular brushing with a safe tool can help manage loose fur and tangles at home, which many pet guardians find beneficial for maintaining a healthy-looking coat and reducing knots before they form.
The double-sided construction is ideal for thick and long coats. Wide teeth tackle dense mats more effectively, while narrow teeth address looser fur and shedding. This combination is helpful for breeds and coat styles that commonly require more thorough brushing, from Goldens and Huskies to doodles and long-haired cats.
Durability and ease of use matter in busy households. The stainless-steel teeth are built to withstand repeated use, and an ergonomic handle makes longer grooming sessions more comfortable for pet guardians. Cleaning after use is straightforward, helping you maintain a tidy grooming kit.
This tool is designed to support pet guardians who want to manage mats and shedding without frequent trips to professional groomers. While results vary by coat type and grooming frequency, the Freshly Bailey Dematting Comb offers practical possibilities for maintaining coat health and reducing tangles between visits to the groomer.
Q: Is the Freshly Bailey Dematting Comb suitable for both cats and dogs?
A: Yes. It’s designed for cats and dogs with medium to long coats, featuring safe, curved teeth for detangling.
Q: Can using this tool help reduce shedding around the home?
A: Regular brushing with the tool can help manage loose fur and tangles over time.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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