Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for pets with long and curly coats, this detangler brush helps manage undercoats on dogs and cats alike. Its solid stainless steel teeth and rounded pins are engineered to work through mats and tangles with care, making grooming sessions more comfortable for you and your fur baby. While results vary by coat and temperament, many owners find detangling less stressful and more efficient when using this tool as part of a regular brush routine.
Use short strokes to work through tangles, then flip the comb to isolate mats with the tip before continued gentle detangling. For denser mats, hold the area steady and guide hairs away from the mat while brushing. Regular use can help keep coats looking shiny and healthy without frequent trips to the groomer.
Whether you are caring for a Goldendoodle, a Poodle mix, or a cat with a thick undercoat, this grooming comb from Freshly Bailey is built to support a calm and effective brushing routine. Consider it a reliable companion for regular maintenance that respects your pet’s comfort while helping you manage coat health at home.
Q: Is this grooming comb suitable for both dogs and cats?
A: Yes, it works well on long and curly coats for dogs and cats.
Q: Is the comb gentle on sensitive skin?
A: Yes, the rounded pins and stainless teeth are gentle on skin and detangle without harsh tugging.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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