Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Furever by Fest replacement set—three interchangeable attachments designed to refresh your cat’s Pop and Play experience. Note that the base Pop and Play unit is not included in this bundle. The trio (one mouse, one fish, one feather) invites fresh hunting-inspired action, helping to keep your curious feline engaged through varied stimuli and quick, rewarding fetch-like moments.
These attachments are built to snap into the Pop and Play base, offering a lightweight, portable solution for play on the go. The 360° dome shape creates multiple angles for pouncing and pawing, so your cat can explore prey from every direction. Optional chirping sounds mimic real prey to attract attention, and a built-in 15-minute auto-shutoff helps conserve battery life when play winds down.
In homes with energetic kittens or lounging adult cats, these attachments can add variation to daily play routines. The mouse, fish, and feather offer different textures and motion patterns, encouraging your cat to stalk, pounce, and paw in a natural, engaging way. While individual results vary, many cat owners notice increased alertness, movement, and periodic bursts of play that can help keep your pet mentally and physically active.
To maximize enjoyment, ensure a clean connection between attachments and the base, and replace toys when wear becomes noticeable. This set is designed to work with the Pop and Play base (sold separately); the included toys do not guarantee a specific outcome but may enhance interactive play and enrichment.
Q: What’s included in the Furever replacement set for Pop and Play?
A: Includes one replacement mouse, one replacement fish, and one replacement feather for the Pop and Play unit.
Q: Is the Pop and Play toy itself included in this set?
A: No—the base toy is not included; this set offers the replacement attachments only.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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