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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The FXW AuraSpace 24-inch acrylic playpen offers a bright, unobtrusive space that helps you manage playtime and quiet time alike. Crafted in crisp white, the transparent acrylic panels provide an open, watching-friendly boundary that supports supervised exploration indoors while keeping your canine companions contained and comfortable.
In busy homes, AuraSpace can act as a contained play zone during meal times, grooming, or when visitors are over. For households with more than one small dog, the internal divider enables separate playtime or safe separation during rest, with the option to connect spaces when needed.
The 24-inch height balances a contained play area with easy supervision. The acrylic panels are lightweight yet durable and wipe clean with minimal effort. Ten panels inspire a variety of layouts, from compact rectangles to longer barriers that fit your floor plan. The white frame blends with most decors while maintaining a bright, airy feel.
Routine cleaning is quick and straightforward: wipe panels, dry, and reassemble. The waterproof surface resists staining from daily use, and a gentle cleaner keeps the panels looking clear and new.
Q: What size and panel count does the FXW AuraSpace include?
A: A 24-inch tall, ten-panel acrylic playpen with customizable layouts.
Q: Is the divider removable and is the assembly tool-free?
A: Yes — the internal divider is removable, and the panels snap together without tools.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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