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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet a thoughtful solution designed for homes with one or more cats. The combination of a deep stainless-steel pan and a high-wall ABS shell locks into place to deliver dependable, leak-proof performance. Built to endure, the materials resist rust and scratches, with an expected lifespan that can span years of daily use.
The interior surface is non-stick, so routine maintenance becomes quick and simple—rinse or wipe, and waste slides away. The open-top design makes scooping straightforward, and the generous capacity means longer intervals between cleanings, helping you keep litter maintenance simple even on busy days.
Curved high walls and raised side panels help minimize litter splashes and urine spills while offering your cat a sense of privacy. The open-top design supports proper airflow and makes it easy to monitor litter levels at a glance.
The kit includes a stepboard to catch litter at the entrance, reducing tracking around the home. The low-entry opening is ideal for kittens, senior cats, or shorter-legged breeds. A dedicated litter scoop and a dual-layer mat add comfort and convenience to daily use.
Anti-slip pads keep the unit steady on various floors, while rounded edges prioritize safety. The compact footprint fits neatly into tight spaces yet leaves ample room for your cat to move freely. The setup aims to reduce litter waste and odor for a cleaner, calmer home.
Q: Is this litter box leak-proof and durable?
A: Yes. It combines a deep stainless-steel pan with a high-wall ABS shell designed to minimize leaks and resist rust and scratches over years of use.
Q: Is it suitable for multiple cats or for kittens and seniors?
A: Yes. The roomy interior, low-entry opening, and included toolset make it convenient for households with multiple cats, kittens, or senior pets.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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