Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet a thoughtfully designed set of stairs built to help your dog reach favorite spots with less effort. The Gardner Pet 4-step brown curved stairs are tall enough to access beds and sofas, while remaining light enough to move between rooms with the built-in handle. Designed for everyday life, this unit stands up to daily use and supports your pet’s independent moments around the home.
The 19.7-inch tall steps employ a gentle, low-angle incline and a plush foam core to create a comfortable climb that can suit small and aging dogs without overwhelming them. The result is a practical helper that blends into home life while preserving a calm, confident experience for your pet.
The curved, color-block edging adds a fresh look that complements modern home decor. A portable handle makes it easy to move the stairs from bed to couch or chair—great for rooms where your dog likes to rest. This 4-step configuration is part of a family that scales up to 5 steps for higher access, with options tailored to couches, chairs, beds, and even vehicles.
The outer cover is machine washable and features a TPU waterproof layer to handle spills. The foam interior should not be washed to preserve its shape and support over time. Crafted for daily use, these stairs aim to improve your pet’s mobility and comfort without promising specific outcomes.
Imagine your small dog hopping onto the bed after a playful morning, then curling up for a quiet nap. The stairs’ compact footprint and portable handle make it easy to move between rooms for a quick, safe ascent and descent. Its soft surface invites dogs to explore the climb with confidence, whether it’s onto a favorite chair, a sunlit spot by a window, or a cozy couch after a walk.
Q: Is this stair set suitable for very small breeds?
A: Yes, it's designed for small to medium dogs, offering a low-angle 4-step climb for easier bed or couch access.
Q: How easy is maintenance and cleaning?
A: The outer cover is machine-washable and waterproof; foam interior should not be cleaned.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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