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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Geniprem's Puppy Incubator with Heating and Fan is thoughtfully designed for newborn puppies and kittens. With an 85L interior, it creates a cozy microclimate that helps caregivers manage warmth and airflow in a compact space. The heating system combines a lamp and a heating pad to deliver steady warmth, while a built-in timer helps you set safe warm-up sessions. Temperature can be adjusted to suit different growth stages, giving you flexible control without guesswork.
Fresh air circulation is essential in a small habitat. A three-speed circulating fan pushes air through the unit, and four ventilation holes on the sides promote continuous ventilation. This setup aims to prevent stuffiness and reduce heat buildup, helping you maintain a breathable environment for tiny littermates.
Beyond warmth and air, the incubator is designed with Nebulizer compatibility in mind. Pre-drilled holes make it possible to connect accessories for oxygen delivery or nebulization boxes, offering a broader care toolkit for pets requiring assistance with respiratory care. (Nebulizer not included.)
The housing is semi-transparent, letting you observe the litter without frequent disassembly or disruption. When cleaning is needed, the unit folds flat for compact storage and quick maintenance. The whole design emphasizes straightforward setup and easy cleanup.
Geniprem stands behind the product and offers responsive support. If you encounter issues, you can expect a reply within 24 hours, and the team will work toward a satisfactory resolution.
Q: What is the capacity of the Geniprem Puppy Incubator?
A: It offers an 85L interior suitable for newborn puppies and kittens.
Q: Can nebulizers be used with this incubator?
A: Yes, pre-drilled holes accommodate nebulizer accessories for added care options.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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