Trusted Pet Store UK
Fast UK Delivery





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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The GENPEPADO Undercoat Rake is designed for dogs and cats with medium to long coats. Its dual-sided head gives you flexibility as you work through mats and shedding in one session.
Start with the 9-teeth side to tackle stubborn mats, tangles, and knots with precision. Switch to the 17-teeth side for deshedding and thinning, helping manage shedding and keep the coat looking smooth.
The inner teeth are sharp enough to ease through tough knots without snagging sensitive skin. The outer teeth end in fine rounded tips to provide a gentle, massage-like feel as you brush.
With an extra-wide head, this rake covers more area fast, removing loose fur, mats, dander, and trapped dirt. It also massages the skin, potentially supporting better circulation and helping address shedding during peak seasons.
Premium stainless steel teeth ensure durability and easy cleaning. The soft, lightweight TPR handle is ergonomic and non-slip for comfortable use during longer grooming sessions.
For households with double-coated pets, the dual-sided rake is a versatile tool for regular brushing, pre-bath detangling, and gentle deshedding. It can help keep shedding under control and reduce odor-causing dead hairs, making the home feel tidier between baths.
Rinse after use and dry completely to preserve the stainless steel. Store in a dry place for long-lasting performance.
A thoughtfully engineered grooming rake that blends durability, comfort, and practical versatility into a single tool.
Q: Is this rake safe for pets with sensitive skin?
A: Yes. The outer teeth have rounded tips for a gentle brushing feel, while inner teeth target knots with minimal pulling.
Q: Can this rake be used on both dogs and cats?
A: Yes. Designed for medium-to-long coats on dogs and cats, for detangling, deshedding, and thinning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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